In-Flight Troubleshooting

Plane Mode

Jump Mode

Canopy Mode

Plane Mode Troubleshooting

Plane heading and groundspeed aren't working

In Plane Mode sometimes the plane heading and ground speed information is not displayed

Reasons for this could be:

• Low GPS signal quality
• GPS interference
• Overhung wings such as Otters and Caravans can cause problems but please attempt to verify that the GPS related information does surface
• Low Battery 

Troubleshooting

• Whilst on the ground perform the test GPS signal quality test

If the problem persists, please contact  support@dekunu.tech

Jump Mode Troubleshooting

I experienced an error/frozen device while in freefall

Please cease using your device and email support@dekunu.tech immediately

Canopy Mode Troubleshooting

I experienced an error/frozen device while under canopy

Please cease using your device and email support@dekunu.tech immediately