Cloud FAQs

What is the web address for the Dekunu Cloud?

How can I create a profile? 

You will find instructions for creating a Cloud Profile here. If you've forgotten your password, you will need to  Reset Your Password.   

How is the data synced?

Data is synced to the Dekunu Cloud Portal via WiFi, however quickly that becomes available after jumping. See Syncing to the Cloud for more details. 

Can I create a second user account for my friends to use when I loan them my device? 

In the future, there will be a user quick switching functionality and guest jumper mode for the device. 
Until then accounts must be for real people. This is a communication, liability and accountability procedure that cannot be changed at this stage. If you have friends that would like to use your device, have them set up a Dekunu Cloud Profile first.