I don't know my user ID and/or password
Your user ID is the number assigned to you when you created your Dekunu Cloud profile
It is located at the top of the 'Contact Details' page which appears after you log in
If you have not already done so, follow this link to create your Dekunu Cloud profile.
Password / Authentication Code
Each user has a unique authentication code.
Your device authentication code can be found in the privacy & security tab of your Dekunu Cloud profile settings