I don't know my user ID and/or password

User ID

Your user ID is the number assigned to you when you created your Dekunu Cloud profile

It is located at the top of the 'Contact Details' page which appears after you log in

If you have not already done so, follow this link to create your Dekunu Cloud profile.

Password / Authentication Code

 Authentication Code

Each user has a unique authentication code.

Your device authentication code can be found in the privacy & security tab of your Dekunu Cloud profile settings